Privacy Policy
Last updated: August 12, 2026
Monster Car Detailing ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or services, how we use it, and the choices you have.
Information we collect
- Contact information — your name, phone number, email address, and service address when you call, text, book online, or otherwise reach out to schedule a service.
- Vehicle and service details — information about your vehicle and the services you request, so we can quote accurately and do the job right.
- Photos you send us — if you text photos of your vehicle for a quote, we use them only to assess the work.
- Basic website data — like most websites, our site may collect standard technical information (such as browser type and pages visited) to help it function properly.
How we use your information
- To provide quotes, schedule appointments, and perform detailing services.
- To communicate with you about your appointment, including confirmations and follow-ups.
- To process payments through the payment method you choose.
- To improve our services and website.
Text messages (SMS)
When you text us or give us your phone number, we may reply and send messages related to your quote, appointment scheduling, confirmations, and follow-ups. Message and data rates may apply depending on your carrier. You can opt out of text messages at any time by replying STOP, or reply HELP for help. We do not send marketing text blasts, and we never sell or share your phone number with third parties for their marketing.
Cookies & analytics
Our website does not use advertising cookies. It may use basic, privacy-respecting analytics or standard technical cookies needed for the site to function. We do not track you across other websites.
What we don't do
We do not sell your personal information. We do not share your information with third parties for their marketing purposes.
Third-party services
When you book online, your booking is processed through our scheduling provider, and payments are handled by the payment service you choose (such as your card provider, Zelle, Venmo, Cash App, or Apple Pay). These services have their own privacy policies. Our website may also load resources such as fonts and maps from third-party providers to display properly.
Photos of our work
We sometimes photograph vehicles we've detailed to showcase our work on our website and social media. We don't include license plates, personal belongings, or any information identifying the owner. If you'd prefer your vehicle not be photographed, just let us know.
Data retention
We keep your contact and service information only as long as needed to serve you and meet ordinary business and legal requirements.
How we protect your information
We limit access to your information to the people who need it to serve you, and we use reputable providers for booking and payments. No method of transmission or storage is 100% secure, but we take reasonable steps to protect the information we hold.
Your privacy rights
You can ask us at any time to:
- See what information we have about you.
- Correct or update your information.
- Delete your information.
- Stop contacting you.
Just call or text us at (502) 855-2590 and we'll take care of it promptly. Depending on where you live, you may have additional rights under your state's privacy laws; we honor reasonable requests regardless of location.
Links to other sites
Our website and social profiles may link to other websites (like our booking page, Instagram, TikTok, or Facebook). We're not responsible for the privacy practices of other sites — check their policies when you visit them.
Children's privacy
Our services and website are intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
If we update this policy, we'll post the new version on this page with a new "last updated" date.
Contact us
Questions about this policy? Call or text us anytime at (502) 855-2590.